Termes of Services

Effective Date: [Insert Date]

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and IBPet (“IBPet,” “we,” “us,” or “our”) governing your access to and use of IBPet.com, its subdomains, digital storefronts, mobile experiences, and any associated online services, content, features, applications, or functionalities (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with all policies referenced herein, including our Privacy Notice, Shipping Policy, Billing Terms, and Return & Refund Policy. If you do not agree with these Terms, you must immediately discontinue use of the Services.

These Terms apply to all visitors, customers, account holders, and users of the Services, regardless of geographic location.

1. ELIGIBILITY & ACCOUNT REGISTRATION

To use the Services, you must:

• Be at least 18 years old, or the age of legal majority in your jurisdiction.
• Have the legal capacity to enter into binding agreements.
• Provide truthful, accurate, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and limiting access to your device(s). You agree to accept responsibility for all activities conducted under your account.

We reserve the right to refuse, restrict, or terminate accounts or orders at our sole discretion.

2. USE OF THE SERVICES

By using the Services, you agree that you will not:

• Violate any applicable laws, regulations, or third-party rights.
• Engage in fraudulent, abusive, harmful, or disruptive conduct.
• Attempt to access or tamper with areas of the Services not intended for public use.
• Reverse engineer, scrape, data-mine, or exploit the Services without authorization.
• Interfere with security features, technological protections, or server operations.
• Upload or distribute harmful materials, including malware or unauthorized content.

Unauthorized use may result in immediate termination of your access and potential legal action.

3. ORDER ACCEPTANCE & AVAILABILITY

All orders placed through the Services are offers to purchase products subject to our acceptance. We may refuse or cancel any order, in whole or in part, for reasons including:

• Product unavailability
• Pricing or descriptive errors
• Suspicion of fraud, misuse, or risk-related concerns
• Violations of these Terms
• Inability to verify payment or shipment information

If an order is canceled after payment, you will receive a refund to the original payment method.

Pricing, availability, and product descriptions may change without notice.

4. PRODUCT INFORMATION & ACCURACY DISCLAIMER

We strive to ensure that product images, descriptions, attributes, and specifications are accurate and up to date. However:

• Colors may vary due to screen settings.
• Sizes, weights, and materials may differ slightly.
• Suppliers may modify designs, components, or packaging.
• Availability may fluctuate due to supplier inventory.

We do not warrant that all information is error-free, complete, or current. If you discover an error, please contact us immediately.

5. PRICING, PAYMENTS, & BILLING

All prices are listed in U.S. dollars unless otherwise stated.

By placing an order, you authorize us—and our third-party payment processors—to charge your selected payment method for:

• Product(s) purchased
• Applicable taxes
• Shipping fees
• Any other disclosed charges

We may require additional verification.

IBPet is not responsible for fees assessed by your bank, credit card issuer, or financial institution.

Please review our Billing Terms & Conditions for additional details.

6. SHIPPING & DELIVERY

Shipping times, methods, and costs are described in our Shipping Policy. By placing an order, you acknowledge that:

• Delivery estimates are not guarantees.
• Delays may occur due to carrier issues, weather, customs, or supply-chain events.
• Title and risk of loss transfer to you when the shipment is tendered to the carrier.

IBPet is not liable for carrier delays, lost packages resulting from incorrect addresses, or events outside our control.

7. RETURNS, REFUNDS, & EXCHANGES

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Some items may be non-returnable, subject to restocking fees, or eligible only for partial refunds.

Customers must comply with all requirements outlined in that policy.

8. INTELLECTUAL PROPERTY RIGHTS

All content, design elements, trademarks, logos, graphics, product listings, text, software, and other materials available through the Services are the exclusive property of IBPet or its licensors.

You may not:

• Copy, reproduce, modify, distribute, or display any content without express written permission.
• Use our trademarks for commercial purposes without prior authorization.

Unauthorized use may constitute intellectual property infringement under U.S. and international laws.

9. USER-GENERATED CONTENT

If you submit reviews, comments, photos, videos, questions, or other content (“User Content”), you grant IBPet a nonexclusive, royalty-free, perpetual, transferable, and worldwide license to:

• Use
• Reproduce
• Modify
• Adapt
• Publish
• Display
• Distribute

Such content in connection with our business operations.

You represent and warrant that:

• You own or control the rights to your User Content.
• Your content does not infringe any laws or third-party rights.
• Your content is truthful and not misleading.

We may remove or edit User Content at our discretion.

10. THIRD-PARTY LINKS & INTEGRATIONS

The Services may contain links to third-party websites, tools, or integrations (such as payment processors, advertising partners, analytics platforms, or social media features).

IBPet is not responsible for:

• The content or practices of third-party sites
• Data collection by such parties
• Any losses or damages resulting from your interactions with them

You access third-party services at your own risk.

11. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and all products offered are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including:

• merchantability
• fitness for a particular purpose
• non-infringement
• uninterrupted or error-free operation
• accuracy or completeness

Some jurisdictions do not allow limitations on implied warranties; those limitations may not apply to you.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• IBPet is not liable for indirect, incidental, punitive, exemplary, or consequential damages.
• IBPet’s total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
• We are not responsible for losses arising from:
  • shipping delays
  • carrier damage
  • website downtime
  • third-party service failures
  • data breaches caused by third parties
  • product misuse or consumer negligence

These limitations apply regardless of the legal theory invoked.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless IBPet and its officers, employees, agents, suppliers, and affiliates from any claims, liabilities, losses, damages, fines, penalties, or expenses (including reasonable attorneys’ fees) arising from:

• your use of the Services
• your violation of these Terms
• your violation of applicable laws
• your infringement of any third-party rights

14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of California, without giving effect to conflict-of-law principles.

Any disputes must first be submitted to IBPet for internal review. If unresolved, disputes shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (“AAA”).
No class actions or class-wide arbitrations are permitted.

You waive your right to participate in class or representative actions.

15. MODIFICATIONS TO THE SERVICES & TERMS

IBPet may, at any time and without notice:

• Modify or discontinue any part of the Services
• Update these Terms to reflect operational or legal changes

Updated Terms will be posted with a revised Effective Date. Your continued use of the Services constitutes acceptance of the updated Terms.

16. TERMINATION

We may suspend or terminate your access to the Services at any time, for any reason, including violations of:

• these Terms
• fraudulent activity
• abuse or misuse of the Services

Upon termination, the rights granted to you under these Terms cease immediately.

17. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

18. CONTACT INFORMATION

For questions or concerns regarding these Terms, you may contact us at:

IBPet
Attn: Legal Compliance Team
Email: Support@IBPet.com
Address: [Insert Business Address]