IBPET GLOBAL PRIVACY NOTICE FOR CONSUMERS AND WEBSITE USERS

Effective Date: [Insert Date]

This Global Privacy Notice (“Notice”) describes the policies and procedures of IBPet and its affiliates, subsidiaries, divisions, and related entities (collectively, “IBPet,” “we,” “our,” or “us”) regarding the collection, use, processing, disclosure, transmission, and safeguarding of Personal Information obtained from individuals who access, interact with, or otherwise utilize IBPet.com, its subdomains, digital properties, and associated online commerce and customer engagement functionalities (collectively, the “Services”).

This Notice applies solely to Personal Information collected in connection with consumer-facing interactions related to the purchase, marketing, delivery, support, or use of IBPet products and Services. This Notice does not apply to information collected in other contexts (for example, employment or contractor relationships).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the data practices described herein. If you do not agree to the terms of this Notice, you must discontinue use of the Services.

This Notice incorporates by reference, and should be read in conjunction with, any applicable Terms of Service, Shipping Policies, Return Policies, or other site-specific disclosures.

You may navigate directly to a section using the table of contents below:

1. HOW WE COLLECT YOUR INFORMATION
2. HOW WE USE YOUR INFORMATION
3. HOW YOUR INFORMATION IS DISCLOSED
4. U.S. STATE PRIVACY RIGHTS (INCLUDING CALIFORNIA)
5. HOW TO EXERCISE YOUR PRIVACY RIGHTS
6. HOW TO UPDATE YOUR INFORMATION & COMMUNICATION PREFERENCES
7. DATA SECURITY
8. RETENTION PRACTICES
9. TRANSFER OF DATA FROM OUTSIDE THE UNITED STATES
10. CHILDREN
11. EXTERNAL CONTENT, LINKS, AND PLUG-INS
12. PUBLIC FORUMS, REVIEWS, AND USER CONTENT
13. CHANGES TO THIS PRIVACY NOTICE
14. CONTACT US

1. THE INFORMATION WE COLLECT

For purposes of this Notice, “Personal Information” means information that directly or indirectly identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to an identified or identifiable natural person or household.

The table below provides a detailed overview of the categories of Personal Information we collect, the sources of such information, and the business or commercial purposes for such collection, processed in accordance with applicable U.S. privacy regulations such as the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and parallel state privacy frameworks.

Table: Categories of Personal Information, Sources, and Business Purposes

IBPet does not use or disclose “sensitive personal information” (as defined under CPRA or similar statutes) for any purpose other than those strictly necessary for the operation of the Services or otherwise permitted under applicable law.

2. HOW WE COLLECT YOUR INFORMATION

IBPet collects Personal Information through the following mechanisms:

A. Direct Collection From Consumers

We collect information that you provide directly to us, including when you:

• Place or attempt to place an order via the Services;
• Create, access, or modify an account;
• Communicate with us by email, contact form, chat, or other channels;
• Participate in surveys, promotions, or product feedback programs;
• Submit reviews, comments, or other user-generated content;
• Subscribe to newsletters, SMS alerts, or other marketing communications.

B. Automated Collection via Tracking Technologies

We, and third parties acting on our behalf, use a range of Tracking Technologies, which may include:

• Browser cookies (session and persistent);
• Pixel tags, clear GIFs, and web beacons;
• Software development kits (SDKs);
• Device fingerprinting;
• Local storage and similar technologies;
• Log file analysis;
• Session replay scripts (where legally permitted).

These tools collect data necessary to:

• Enable and optimize the technical operation of the Services;
• Maintain information security and detect fraudulent or malicious activity;
• Measure and analyze traffic patterns, usage trends, and performance;
• Facilitate advertising measurement, attribution, and retargeting, including in connection with Google Merchant Center and other advertising programs.

C. Information Received From Third Parties

We may obtain Personal Information from:

• Payment processors and financial institutions;
• Shipping, logistics, and fulfillment partners;
• Advertising and marketing networks;
• Analytics providers and data enrichment tools;
• Social media platforms and integrated advertising technologies;
• Fraud detection and identity verification providers;
• Other service providers supporting our business activities.

Where mandated by applicable law, IBPet honors legally recognized opt-out preference signals, including the Global Privacy Control (“GPC”).

3. HOW WE USE YOUR INFORMATION

IBPet may use Personal Information for one or more of the following business and commercial purposes:

• Transaction Processing: To process, confirm, and fulfill orders; manage shipping and delivery; administer returns and refunds; and provide related customer care.
• Account and Service Administration: To create, maintain, and secure user accounts; manage preferences; and provide access to Service features.
• Customer Communications: To respond to inquiries, send transactional notifications (such as order confirmations, shipping updates, and service alerts), and provide administrative messages.
• Personalization: To tailor product recommendations, content, and promotional offers based on your interactions with the Services, subject to applicable legal obligations and your preferences.
• Marketing, Advertising, and Analytics: To conduct marketing campaigns; perform measurement and attribution; create and refine audiences; and engage in retargeting and other advertising activities (including through Google Merchant Center and other platforms), as permitted by applicable law.
• Security, Fraud Prevention, and Compliance: To detect, investigate, and prevent fraud, abuse, and security incidents; protect IBPet, our customers, and the public; and comply with applicable laws, regulations, and enforcement requests.
• Internal Operations and Governance: To conduct internal reporting, auditing, quality assurance, research, and development; maintain business continuity; and support corporate governance and oversight.
• Legal and Regulatory Purposes: To comply with legal requirements, assert or defend legal claims, respond to lawful requests and legal process, and cooperate with regulatory or law enforcement authorities.
• Other Purposes: For any additional purpose disclosed at the time of collection or otherwise with your consent, where required by law.

We may aggregate, de-identify, or otherwise anonymize Personal Information and use or disclose such information for any lawful business purpose.

4. HOW YOUR INFORMATION IS DISCLOSED

IBPet may disclose Personal Information to the following categories of recipients, consistent with this Notice and applicable law:

A. Service Providers and Contractors

We disclose Personal Information to third-party service providers and contractors that perform services on our behalf, including:

• Payment processing and financial services;
• Order fulfillment, warehousing, and shipment logistics;
• Customer support and contact center operations;
• Website hosting, data storage, and cloud infrastructure;
• Email, SMS, and marketing automation platforms;
• Data analytics, reporting, and business intelligence providers;
• IT security, monitoring, and incident response providers;
• Professional advisors such as auditors and consultants.

These entities are generally bound by contractual obligations limiting their use of Personal Information to authorized purposes.

B. Advertising and Analytics Partners

We may disclose certain Personal Information, such as hashed identifiers, device data, or online activity, to advertising, marketing, and analytics partners. These partners assist us with:

• Delivering, measuring, and optimizing advertisements;
• Audience segmentation, lookalike modeling, and user acquisition;
• Cross-device and cross-channel attribution;
• Campaign performance evaluation;
• Integrations with Google Merchant Center and similar platforms.

IBPet does not sell Personal Information for monetary consideration.

C. Affiliated or Successor Entities

We may disclose Personal Information to our affiliates, subsidiaries, or other related entities for purposes consistent with this Notice.

Additionally, in the event of a prospective or completed merger, acquisition, divestiture, reorganization, sale of assets, or similar corporate transaction, Personal Information may be transferred as part of that transaction, to the extent permitted by law.

D. Legal and Governmental Authorities

We may disclose Personal Information to courts, law enforcement, regulators, governmental authorities, or other third parties when we believe such disclosure is:

• Required by applicable law, regulation, or legal process;
• Necessary to protect the rights, property, or safety of IBPet, our customers, or others;
• Appropriate in connection with the investigation or prevention of suspected illegal activity, fraud, or security incidents.

E. Other Disclosures With Consent or At Your Direction

We may disclose Personal Information to other third parties when you request or consent to such disclosure, where required by law.

We may also disclose aggregated or de-identified information that does not reasonably identify you, for any lawful purpose.

5. U.S. STATE PRIVACY RIGHTS (INCLUDING CALIFORNIA)

Residents of certain U.S. states, including but not limited to California, Colorado, Connecticut, Utah, and Virginia, may have specific rights with respect to their Personal Information under applicable state privacy laws. Subject to statutory exceptions and verification requirements, these rights may include:

• Right to Know/Access: The right to request information about the categories and specific pieces of Personal Information collected about you, the categories of sources of such information, the business or commercial purposes for which it is collected or disclosed, and the categories of third parties to whom it is disclosed.
• Right to Delete: The right to request deletion of certain Personal Information that we have collected from you, subject to applicable exceptions (such as our need to retain certain information to comply with legal obligations or complete transactions).
• Right to Correct: The right to request correction of inaccurate Personal Information that we maintain about you.
• Right to Opt Out of Sale or Sharing: The right to direct us not to sell or “share” your Personal Information, including for cross-context behavioral advertising or targeted advertising, as those terms are defined by applicable state law.
• Right to Limit Use of Sensitive Personal Information: Where applicable, the right to limit certain uses or disclosures of sensitive Personal Information.
• Right to Data Portability: The right, in certain circumstances, to receive a copy of your Personal Information in a portable and, to the extent technically feasible, readily usable format.
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising any of your privacy rights, consistent with applicable law.

IBPet does not knowingly sell or share the Personal Information of individuals under the age of 16.

6. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a request to know/access, delete, correct, or exercise any other privacy right available to you under applicable law, you may contact us at:

Email: Support@IBPet.com

To protect your privacy and security, we may require that you provide sufficient information to verify your identity before we act on a request. The verification process may vary depending on the sensitivity and nature of the request.

Where permitted by law, you may authorize an agent to submit a request on your behalf. We may require proof of such authorization and may also take steps to verify your identity directly.

IBPet will honor recognized opt-out preference signals, including the Global Privacy Control (“GPC”), to the extent required by applicable law.

7. HOW TO UPDATE YOUR INFORMATION & COMMUNICATION PREFERENCES

You may update certain account information by logging into your IBPet account (if applicable) or by contacting us using the information provided in the Contact Us section of this Notice.

You may manage your marketing communication preferences by following the unsubscribe or opt-out instructions included in our marketing emails or messages. Even if you opt out of marketing communications, we may still send you non-marketing communications, such as order confirmations, transactional notices, or changes to our terms and policies.

8. DATA SECURITY

IBPet maintains a comprehensive information security program designed to protect Personal Information against unauthorized access, acquisition, use, alteration, or disclosure. These safeguards may include, as appropriate:

• Administrative controls (such as policies, training, and access governance);
• Technical controls (such as encryption, firewalls, and intrusion detection systems);
• Physical controls (such as secure facilities and device protections).

Despite our efforts, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. If you believe your interaction with us is no longer secure, please notify us promptly.

9. RETENTION PRACTICES

IBPet retains Personal Information for as long as reasonably necessary to fulfill the purposes outlined in this Notice, including:

• Providing and improving the Services;
• Completing transactions and providing customer service;
• Meeting legal, regulatory, tax, and accounting obligations;
• Conducting audits, investigations, and dispute resolution;
• Protecting the security and integrity of our Services and operations.

Retention periods may differ based on the category of data, the nature of the relationship with the consumer, and applicable legal requirements.

10. TRANSFER OF DATA FROM OUTSIDE THE UNITED STATES

IBPet is headquartered in the United States, and the Services are operated from the United States. Accordingly, Personal Information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers are located.

By using the Services or providing Personal Information to IBPet, you acknowledge that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home jurisdiction, and you consent to such transfers to the fullest extent permitted by applicable law.

11. CHILDREN

The Services are not directed to, and IBPet does not knowingly collect, sell, or share Personal Information from, children under the age of 13.

If we become aware that we have collected Personal Information from a child under 13, we will take reasonable steps to delete such information from our records. If you believe we may have collected information from a child, please contact us using the information below.

12. EXTERNAL CONTENT, LINKS, AND PLUG-INS

The Services may contain links to, or integrations with, websites, applications, or services operated by third parties. These third parties may independently collect information from you and may have their own privacy policies and practices.

IBPet is not responsible for the privacy, security, or data handling practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

13. PUBLIC FORUMS, REVIEWS, AND USER CONTENT

Certain areas of the Services may allow you to post reviews, ratings, comments, or other user-generated content. Any information you choose to submit in these areas may be visible to other users or the public. You should not post Personal Information or sensitive data in publicly accessible areas of the Services.

IBPet is not responsible for the use or disclosure by others of any information you voluntarily submit in public forums or user content sections.

14. CHANGES TO THIS PRIVACY NOTICE

IBPet may update or modify this Notice from time to time to reflect changes in legal requirements, our data practices, or the features of the Services. When we make material changes, we will update the “Effective Date” at the top of this Notice and, where required by law, provide additional notice.

Your continued use of the Services after the posting of an updated Notice constitutes your acknowledgment and acceptance of the revised terms.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Notice or our privacy practices, you may contact us at:

IBPet
Attn: Privacy Team
Email: Support@IBPet.com
Address: [Insert Business Address]